Policies

BoosterSpark Refund Agreement

effective July 1, 2020

This policy explains BoosterSpark's refund policy. Clubs having a BoosterSpark-powered website will have their own policies; those policies may differ from this policy.

DEFINITIONS

"BoosterSpark" refers to our Software-as-a-BoosterSpark platform (SaaS) platform which helps booster clubs maximize the impact made on their community.

"Us" and "our" refer to Cedarock Communications which owns and operates BoosterSpark.

"You" refers to the individual accessing or using BoosterSpark. You can be a User or a Club.

"User" refers to any person who creates a user account. This account will allow you to sign in to BoosterSpark and any BoosterSpark-powered website.

"Club" refers to booster club organizations who can or do utilize BoosterSpark.

"Subscription" and "subscribe" refer to the recurring monthly BoosterSpark platform provided by BoosterSpark to Clubs.

"Account" refers to the User's or Club's BoosterSpark account.

"Club Administrator" refers to Club-appointed Users with administrative access to the Club's BoosterSpark Account.

CLUB POLICIES

This policy explains BoosterSpark's refund policy. Clubs having a BoosterSpark-powered website may have their own policies; those policies may differ from this policy.

REFUNDS

BoosterSpark sells Subscriptions to Clubs. Subscriptions can be cancelled at any time, as defined in our Terms of Use, by a Club Administrator. The cancellation will take effect at the end of the current paid term. NO REFUNDS WILL BE GIVEN FOR FEES ALREADY PAID. Please allow 5 business days for the cancellation process to complete. If you are unsatisfied with our services, please email us at support@boosterspark.com.

CONTACT INFORMATION

If you have any questions or concerns about this policy, you may contact us in writing at:

  • boosterspark.com/support
  • support[at]boosterspark.com
  • BoosterSpark, 394 Abbey Ln, Antioch IL 60002
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