- Give every supporter their own online account
- Reduce volunteer workload with self-service tools
- Improve accuracy with user-entered data
- Centralize communication, orders, passes & more
- Increase transparency with easy access to receipts & history
- Strengthen engagement across all club activities
- Each volunteer, member, sponsor, donor, subscriber, customer, or supporter receives their own secure login
- Convenient “Forgot my password” tool for users who lost or forgot their password
- Users have 24/7 access where they can:
- View & manage volunteer opportunities they have signed up for
- View details of their membership
- Manage their sponsorship: upload logos, add administrators, build their Sponsor Web Page
- Create & access Activity Passes associated with their membership or sponsorship
- Manage their personal profile (name, address, phone)
- Update their email address & password
- Manage their email preferences
- View order history & receipts
- View & manage recurring monthly donations
- View all messages your club has sent them in the past
Who gets a My Account login?
Anyone who interacts with your club through your BoosterSpark-powered website can have a login — members, volunteers, sponsors, donors, shoppers, and other supporters.
Do clubs need to manage user data manually?
No. Users manage their own profiles, preferences, and passwords. This keeps data accurate and dramatically reduces club labor.
Can supporters see their past activity?
Yes. Users can view their order history, receipts, recurring donations, volunteer sign-ups, memberships, and activity passes in one convenient place.
Is the My Account area secure?
Yes. Each user has a unique login with password protection, and your site is protected with SSL to help keep data secure.
What happens if someone forgets their password?
They can use the built-in “Forgot my password” tool to securely reset their password without needing volunteer assistance.
My Account transforms how your supporters interact with your club. Instead of chasing forms, fixing typos, or digging for receipts, your community can manage everything themselves on your BoosterSpark-powered website. Less data entry, more engagement, and a smoother experience for everyone.
